Skip to main content
  • Mówimy po Polsku (We Speak Polish)
  • Se habla Español (We Speak Spanish)
  • Account
Mari Lou's Fine Jewelry logo
  • My Wish List
  • Home
  • Engagement
    • Shop Engagement Rings
    • Diamond Education
    • Diamond Search
  • Collections
    • Ania Haie
    • Anna Beck
    • Bassali
    • Citizen
    • Coast Diamond
    • Colore | SG
    • Elle Jewelry
    • Frederic Duclos
    • Hearts On Fire
    • Honora
    • Kiddie Kraft
    • Michele Watch
    • Novell
    • PANDORA
    • Rembrandt Charms
    • S. Kashi & Sons
    • Triton
  • Jewelry
    • PANDORA
      • PANDORA BRACELETS
      • PANDORA RINGS
      • PANDORA CHARMS
      • PANDORA EARRINGS
      • PANDORA NECKLACES
      • PANDORA DISNEY
      • PANDORA ESSENCE
    • Rings
      • Diamond Engagement Rings
      • Women's Diamond Wedding Bands
      • Diamond Anniversary Rings
      • Womens Diamond Fashion Rings
      • Women's Colored Stone Rings
      • Men's Rings
      • Fashion Rings
      • Colored Stone Rings
    • Earrings
      • Diamond Earrings
      • Colored Stone Earrings
      • Pearl Earrings
    • Necklaces
      • Diamond Necklaces
      • Colored Stone Necklaces
      • Pearl Necklaces
      • Necklaces/Pendants
    • Bracelets
      • Pearl Bracelets
      • Gold Bracelets
      • Silver Bracelets
      • Charm Bracelets
      • Bangle Bracelets
    • Watches
      • Luxury Watches
      • Fashion Watches
      • Misc Watches
    • Charms
    • Loose Diamonds
  • Services
  • About
    • Our Story
    • Create a Wish List
    • Gold Buying Guide
    • Our Services
    • Be Dripping in Diamonds
    • Our Commitment to You
    • Our Policies
  • Education
    • Jewelry Education
    • Diamond Education
      • The Four Cs of Diamonds
      • Diamond Buying Tips
    • Choosing The Right Setting
    • Learn About Gemstones
      • Birthstone Guide
      • Gemstone Guide
    • Precious Metals
    • Jewelry Care
      • Caring for Fine Jewelry
      • Diamond Cleaning
      • Gemstone Cleaning
    • Anniversary Guide
    • Gold Buying Guide
  • Contact
  1. Home
  2. Our Policies

Our Policies

Credit and Exchanges:
 
Jewelry in original condition may be exchanged within 14 days of receipt for store credit only. Sorry NO Refunds.
 
Special Orders:
 
Special order items are not returnable or exchangeable. A special order constitutes any non-inventory jewelry item or watch ordered, custom made, or altered at the customer's request. A minimum deposit of 30% is required at the time of order. In most cases cancellations are not allowed, however if cancellation is possible, a store credit will be issued in the amount of the deposit.
 
Layaway:
 
Articles placed on layaway will be held with a deposit of 40%, for a period not to exceed 3 months. Extended time will be granted for larger purchases and agreed upon with the initial onset of the contract. No refunds or exchanges are allowed for articles placed on layaway. The original deposit and subsequent payments will be forfeited if the layaway is canceled or if non-payment for 3 consecutive months occurs.
 
It is our goal to provide our customers with the best possible service. We have designed the preceding policies for the conveience of our customers. If at any time special arrangements need to be made to assist you in your purchase, please let your sales consultant know. We will do our very best to accommodate you with your needs.
 
 
Our Policies
Mari Lou's Fine Jewelry Address
Mari Lou's Fine Jewelry
14225 S. 95th Avenue
Unit 406
Orland Park, IL 60462
(708) 403-2446
Store Information
Store Hours
Monday:Closed
Tues - Sat:10:00am - 4:00pm
Sunday:Closed
Jewelry
  • PANDORA
  • Rings
  • Earrings
  • Necklaces
  • Bracelets
  • Watches
  • Charms
  • Loose Diamonds
Collections
  • Ania Haie
  • Anna Beck
  • Bassali
  • Citizen
  • Coast Diamond
  • Colore | SG
  • Elle Jewelry
  • Frederic Duclos
  • Hearts On Fire
  • Honora
  • Kiddie Kraft
  • Michele Watch
  • Novell
  • PANDORA
  • Rembrandt Charms
  • S. Kashi & Sons
  • Triton
Our Store
  • Our Story
  • Create a Wish List
  • Gold Buying Guide
  • Our Services
  • Be Dripping in Diamonds
  • Our Commitment to You
  • Our Policies
Mailing List

Sign up for special offers and discounts

  • Gemological Institute of America
  • Gemological Institute of America

© 2023 Mari Lou's Fine Jewelry. All Rights Reserved. Website designed, maintained, and hosted by Punchmark. Accessibility Statement.